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Support

The Customer Link is ready as a real partner for your company, even after the complete setup of your Salesforce environment. With the necessary support afterwards, our experts are available for all your questions.

The Customer Link has a dedicated support team available to our customers. With different skill levels – from juniors, seniors to glocal consultants from Portugal – we can handle any complexity, regardless of your Salesforce environment, your specific industry, etc.

We offer Three different support models to offer some flexibility:

  • Service Packs
  • Managed services: You will receive a specific Service Level Manager to solve your problems as quickly and efficiently as possible. Your SLM is the perfect person to completely relieve you of your concerns in terms of support teams, ticket distribution, prioritization, budget management, etc.
  • Time & Material: Based on a fixed rate per time unit and your dedicated support team you can ask as many questions as you want.

 


Do you need extra support? Book your free coffee consultation now!