Your Customer Experience Champion

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Een Customer Experience Champion by your side

The Customer Link is a CRM implementation partner that specializes in Salesforce technology. We are proud of our in-house expertise and can offer a suitable solution for every customer. We always do our utmost to support you in a way that really works for you because we want to work together for sustainable solutions.

We’re committed to your growth!

CRM implementation

We’re there for you throughout the process & you can count on us for:

Business analysis
Salesforce implementations
Salesforce migrations
Salesforce integrations
And more!

Go to CRM implementation

SME specialist

Need new ideas? You want to digitize but don't know where to start? We know which obstacles you encounter as an SME and tackle these together with you:

CRM solutions
Evaluation of your digital maturity
Database management and data modeling
Marketing automation
And more!

Go to SME specialist

Marketing automation expert

Do you want to automate your marketing and use it for new customers, personalize your marketing and strengthen your customer journeys? We are happy to assist you with this:

360 ° marketing and campaigning
Multichannel approach
Lead management and scoring
Website tracking
And more!

Go to Marketing automation

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Frequently asked questions

An implementation partner is going to help you with the Salesforce environment. Through Salesforce you buy your licenses to access your own platform. The implementation partner will help you build this platform according to your specific processes and needs. A Salesforce partner is an organization that is recognized by Salesforce, knows the product inside out, and helps you implement your new CRM environment. You can always count on your partner for set-ups, in-depth training, support, … in short, everything to ensure a successful implementation and fully optimize the platform in your work processes.
What team should be around the table, depends on the implementation project and the desired goals after go-live. Is this rather focused on Sales Cloud? Or Service Cloud? Or is Marketing Cloud directly integrated with it? Depending on this, you can involve people from your sales team, your customer care department or the marketing team. The Customer Link can also help you to define this in order to get the necessary insights at the table.
It certainly can. Salesforce has numerous plug-ins to link other applications. These include: outlook, Office 365, wordpress, Google Cloud, Microsoft teams, slack, mailchimp, dropbox, ERP systems, webshop, etc.
Salesforce is not only suitable for large companies with complex processes and data models. Many SMEs experience the many benefits of their customized Salesforce environment on a daily basis. You have the one-time setup to take this into account, but afterwards you work with the certainty that you will never have to change your customer success platform again. And this means a huge step forward in digitizing and making every organization, from small or large, more efficient. Do you work in an SME and are you not yet convinced? Then request a free consultation with The Customer Link to answer all your questions.

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