From CRM to CX
The Customer Link goes beyond CRM and assists organizations in guiding customers through the entire customer journey in the most effective way. As a Salesforce partner we will make sure you get the CRM solution that meets your unique needs. We help addressing your sales, marketing & customer service challenges with the smart use of Customer Experience (CX) technology solutions.
Discovery of current systems & processes.
Understanding customer better to improve the result.
Implementation / Development
Certified and highly skilled people
Sprints & small releases
We can provide you with the experts who think alike and can help you solve your business challenge.
The Customer Link has significant experience in different kind of integrations between all your applications and Salesforce.
We have to be efficient in our support & maintenance services. We can offer different types of support-services.
The Customer Link can advice you, help you building the materials, provide trainers and host training events.
Sales Cloud is the most widely used of sales tools and sales automation software, speeding and streamlining all phases of sales from lead management to analytics and forecasting.
Our Customer Service Software in the cloud offers customers the information and support they need when they need it. From call center management to live chat with an agent to knowledge base to self-service communities, Service Cloud has all angles of customer service covered.
Salesforce Marketing Cloud lets businesses of any size grow their business with professional level email marketing. Email marketing from Marketing Cloud lets you plan, personalize, and optimize the customer journey, know your customers better, and measure your results so you can maximize your marketing spend.